Neville Murphy McGarry Solicitors LLP

Challenges faced

Before switching to LEAP, the firm relied on a server-based system that required manual backups and was prone to occasional downtime. This system also lacked the flexibility and efficiency the growing firm needed to handle it’s increasing demands. The firm realised that improving efficiency and modernising its practice management were key to maintaining and enhancing the service it provided to their clients.

“The server of course could go down and needed to be backed up every evening.”

Caroline Murphy, Solicitor and Partner at Neville Murphy McGarry Solicitors LLP

Solution provided by LEAP Legal Software

After conducting research into the options available in the market, and hearing positive feedback from other local firms, Neville Murphy McGarry Solicitors LLP decided to make the transition to LEAP Legal Software. Despite the expected complexities of switching systems, the transition process was relatively smooth. By front-loading the work, such as drafting precedents and ensuring that the necessary documents were in place, the firm was able to efficiently implement LEAP.

Key features of LEAP that the firm found most valuable include:

• Automated generation of letters and documents, reducing the need for manual dictation.

• Comprehensive account management and reporting tools.

• Streamlined registers for tracking undertakings, wills, and deeds.

• Support for AML (Anti-Money Laundering) and KYC (Know Your Client) regulations, enhancing compliance and security.

“We are more efficient now and the time is used and managed better.”

Implementation process

The transition to LEAP required upfront effort from the firm, particularly in drafting precedents and configuring the system to meet the firm's specific needs. However, once these initial tasks were completed, the software became highly intuitive and easy to navigate. LEAP provided a significant boost in efficiency, particularly for support staff who could now quickly generate documents and manage cases with greater ease.

“You do need to front load it in terms of putting in the hours at the beginning to get it to work for you but once you do that it is fantastic.”

Results and benefits

Since adopting LEAP, the firm has seen noticeable improvements in efficiency and productivity. LEAP’s functionality has allowed the firm to streamline its processes, enabling them to manage time more effectively and complete work faster. In particular, the ability to automate document generation has been a major time-saver, reducing the need for additional support staff as the firm grows.

Helping the firm to reduce its reliance on paper, LEAP has enabled the partners to access their matters remotely when necessary, providing greater flexibility without compromising productivity.

“The systems are all there in LEAP and once everyone inserts the correct information at the start it is so easy to navigate.”

Conclusion

LEAP’s case management system has transformed Neville Murphy McGarry Solicitors LLP, providing them with the tools to modernise their practice, improve efficiency, and better manage compliance with legal regulations. As the firm continues to grow, LEAP will remain an essential part of its strategy to evolve with the times.

"LEAP has changed the way we work and has made us more efficient, streamlined, and modern. Moving to any new system always takes some time, effort, and adjustment, but you won’t look back once you are up and running."