Unlimited software support

LEAP clients can access multiple support options, ensuring you get the most from LEAP to make more money.

Helpdesk
Practice Productivity Advisor

LEAP Practice Productivity Advisors

Following implementation, firms with LEAP are assigned a dedicated Practice Productivity Advisor that communicates new software developments, delivers training and troubleshoots issues unique to your practice. By regularly meeting your PPA optimise your usage of the software.

LEAP Help Centre UI IRE

LEAP Help Centre

The LEAP Help Centre is an online resource where you can access training materials, webinars, client forums, product announcements, Help Desk access, and more.

  • Browse online help articles

  • Create, track and manage support cases

  • View product updates and releases

  • Post questions or feature requests

  • Access LiveChat HelpDesk support

LEAP University

LEAP University

LEAP University is completely free on-demand training for all LEAP users. A series of step-by-step courses developed to teach users the basics of LEAP and get those new to the software up and running on the do's and don'ts.

LEAP Office

Transitions Team

A secure and trusted service, our experienced Transitions Team ensure the seamless migration of your data and are available to scope, give recommendations and execute a thorough and phased migration plan tailored to your needs.

Certified Partner Network

LEAP Partner Network

Through the LEAP Partner Network firms using LEAP can access a range of additional support, training and consultancy services to support them pre and post-implementation, if required. The Network comprises of independent LEAP Certified Consultants, Certified Bookkeepers and IT Partners.

Online learning

Whether onboarding a new staff member or in need assistance of with your end-of-month processes, we offer training to suit your firm.

Access LEAP University

Content blog

LEAP regularly updates the software with new functionality and new forms to assist your firm. Subscribe to the LEAP Forms Blog for updates.

Subscribe to forms blog

Additional LEAP Licences

Looking to create a new LEAP user profile? Add additional users if new staff come onboard or you didn't account for existing staff members.

Add additional users

HelpDesk team

Access the HelpDesk team on LiveChat. Receive prompt assistance with any questions or technical issues you're experiencing.

Start a LiveChat

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