LEAP clients can access multiple support options, ensuring you get the most from LEAP to make more money.
Following implementation, firms with LEAP are assigned a dedicated Practice Productivity Advisor that communicates new software developments, delivers training and troubleshoots issues unique to your practice. By regularly meeting your PPA optimise your usage of the software.
The LEAP Help Centre is an online resource where you can access training materials, webinars, client forums, product announcements, Help Desk access, and more.
Browse online help articles
Create, track and manage support cases
View product updates and releases
Post questions or feature requests
Access LiveChat HelpDesk support
LEAP University is completely free on-demand training for all LEAP users. A series of step-by-step courses developed to teach users the basics of LEAP and get those new to the software up and running on the do's and don'ts.
A secure and trusted service, our experienced Transitions Team ensure the seamless migration of your data and are available to scope, give recommendations and execute a thorough and phased migration plan tailored to your needs.
Through the LEAP Partner Network firms using LEAP can access a range of additional support, training and consultancy services to support them pre and post-implementation, if required. The Network comprises of independent LEAP Certified Consultants, Certified Bookkeepers and IT Partners.
Whether onboarding a new staff member or in need assistance of with your end-of-month processes, we offer training to suit your firm.
LEAP regularly updates the software with new functionality and new forms to assist your firm. Subscribe to the LEAP Forms Blog for updates.
Looking to create a new LEAP user profile? Add additional users if new staff come onboard or you didn't account for existing staff members.
Access the HelpDesk team on LiveChat. Receive prompt assistance with any questions or technical issues you're experiencing.
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